Frequently Asked Questions

What does Vireluno sell?

Vireluno is a fashion destination for clothing, footwear and accessories for women and men. Public categories and available products may change as the edit develops.

How do I choose a size?

Review the available options and any measurements provided on the product page. Sizing and fit information vary by item.

Where do you ship?

We ship within the United States. Standard shipping is free.

How long does delivery take?

Order processing takes 1–2 business days. Transit takes 5–7 business days. Total delivery time is 6–9 business days.

How do I track my order?

A tracking link is sent by email after the order ships. You can also use the Track Order page.

What is the return window?

Returns are accepted within 30 days after delivery. Items must meet the conditions in the Return Policy.

Who pays return shipping?

The customer pays return shipping for standard returns. Review the Return Policy for defective, damaged or incorrect items.

Do you offer exchanges?

No. If a different option is needed, follow the return process and place a new order when the desired item is available.

How can I contact Vireluno?

Email support@vireluno.com or use our Contact page. Customer service is available Monday through Friday, 9:00 AM–5:00 PM Eastern Time.