Contact Us
Email: support@vireluno.com
Phone: +19295978977
Customer service hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time.
Business address: 111 Milton St, Brooklyn, NY 11222, United States.
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Quick Answers
How long does delivery take?
How long does delivery take?
Total delivery is 6 to 9 business days, including 1 to 2 business days to process. Shipping is free on every order within the United States.
The order cutoff is 12:00 noon in New York time, Monday through Friday. Orders placed after the cutoff or on non-business days are counted from the next business day.
How do I track my order?
How do I track my order?
A tracking number and tracking link are emailed after shipment.
What is your return policy?
What is your return policy?
You have 30 days from the delivery date to return an item. Items must be unused and in original condition. Customers pay the cost of return shipping. See the Return & Refund Policy.
My item arrived damaged. What should I do?
My item arrived damaged. What should I do?
Email support@Vireluno.com within 30 days after delivery with your order number and clear photos. A confirmed defective, damaged, or incorrect item receives a full refund and does not need to be returned. See the Return & Refund Policy.
What currency are prices shown in?
What currency are prices shown in?
Prices are displayed in United States dollars (USD). The price shown is the final price, with no additional taxes or fees added at checkout. Shipping is free on every order within the United States.
When is customer support available?
When is customer support available?
Customer support is available Monday to Friday, 9:00 AM to 5:00 PM Eastern Time.